Npi Plant & Machinery Ltd (hereinafter referred to as “NPI”) is committed to safeguarding the privacy of all users of its website and services. We handle all personal data with care and confidentiality.
NPI will only use your personal information to process your requests efficiently, deliver our services, and improve the user experience. Your data will only be used for marketing purposes if you have granted explicit consent.
This Privacy Policy explains what personal data we collect, how we use it, how long we retain it, and what rights you have. NPI does not sell personal information to third parties.
We collect personal data that you provide directly to us as well as data generated through your visit to our online platforms. Examples include:
When purchasing or renting equipment, we process the personal details you submit, such as:
Name, address, and contact information
Payment or financial information
Company details (if applicable)
When you fill out a form or contact us through our website, we collect the data you provide, including:
Name and email address
Telephone number
Inquiry details
When you visit our website, technical information may be collected automatically, such as:
IP address
Browser type
Device information
Pages viewed and browsing behavior
If you grant permission for marketing cookies, NPI may use Google Customer Match to show personalized advertising to users who have previously interacted with us.
Your email address is converted into a hashed value before being shared with Google. Google will compare this hashed value with hashed data from Google accounts to determine whether relevant ads should be displayed to you.
The hashing process is a form of pseudonymization recognized under GDPR as a privacy-protective technique.
If you do not allow marketing cookies, Google Customer Match will not be activated.
When you allow marketing cookies, we may use Google Enhanced Conversions to better measure the effectiveness of our advertising campaigns.
If you complete an action on our website after viewing an ad—such as making a purchase or sending an inquiry—your email address is securely hashed and used to match conversions.
You may manage your Google advertising preferences at any time via:
https://adssettings.google.com
Your personal data may be used for:
Processing orders, deliveries, and returns
Responding to enquiries and providing customer support
Improving our website, services, and user experience
Marketing purposes (only with your explicit consent)
Fraud prevention and protection against misuse
NPI will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
Data required for statutory accounting obligations or unresolved financial matters may need to be retained longer.
You have the following rights under applicable data protection regulations:
Right to access your personal data
Right to rectification of inaccurate or incomplete data
Right to erasure (“right to be forgotten”), when legally permissible
Right to object to processing based on legitimate interests
Right to withdraw consent for marketing communications at any time
You may submit any such request via:
???? support@npi-plantmltd.com
To prevent misuse, we may request proof of identity before processing your request.
NPI uses both technical and organisational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Security measures are continuously updated based on technological advancements.
We may update this Privacy Policy periodically. We encourage you to review this page regularly to stay informed of any changes.
Npi Plant & Machinery Ltd
UNIT 32A E & D
20 Kyle Road, Irvine Industrial Estate
Irvine, Ayrshire, KA12 8LH
United Kingdom
Phone: +44 7440 342182
Email: support@npi-plantmltd.com